To facilitate telecom consumers, Pakistan Telecommunication Authority (PTA) has launched a Consumer Support Center (CSC) with efficient and trained agents. The PTA CSC services will be available 7 days a week from 9:00 AM – 9:00 PM through a dedicated toll free number: 0800-55055.
Telecom consumers are encouraged to take up their complaints with their relevant service providers. In case a consumer’s complaint is not addressed by the relevant telecom operator or they are unsatisfied, they may contact PTA CSC or launch complaint at PTA website: www.pta.gov.pk for speedy redressal of their grievances.
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